Great Valley recently installed a retractable awning for us The service was very good, the installers were very good and did a great job. I can only speak to the installation and not warranty or service work as I just had it installed.
Thank you John. Rest assured we stand behind our work. The frame has a lifetime warranty, the fabric a 10 year warranty and the motor has a 5 year warranty which is among the best in the industry. If you have any future concerns, please feel free to call us. We appreciate your business.